When picking up a vehicle, after servicing, payment is required in full using debit or credit card only.
Service fees may be charged.
Parts needed for vehicle servicing will be ordered from local parts stores. No used parts will be ordered or supplied by the VIU Auto shop.
Warranty Information
Like any other automotive repair facility, the VIU Auto shop occasionally fails to fully repair a vehicle.
As the work is performed by students in training, a nominal fee of $20.00 per hour will be charged. Note: we are not obligated to re-admit a vehicle to our shop because it was not fixed fully the first time.
However:
If the warrant request fits into our current program curriculum, we may "short list" you into that program. We will make every effort to accommodate you.
If the vehicle must be repaired immediately, you should have it repaired at your own cost at a commercial repair facility.
Good Work Assurance
All work is inspected by an instructor.
Any safety related work (brakes, steering, etc.) will be road tested by the student or students who worked on the vehicle, and an instructor or shop technician.
Your feedback helps us evaluate our students. Please let us know how we did while servicing your vehicle.
